REFUND POLICY
We have a 15-day return policy, which means you haveĀ 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youāll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]
If your return is accepted, weāll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question atĀ [email protected]
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once weāve received and inspected your return, and let you know if the refund was approved or not. If approved, youāll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since weāve approved your return, please contact us at [email protected].
Miscellaneous
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options).Ā Olive SeedĀ reserves the right to change its payment procedures at any time without prior notice to you.
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VOID WHERE PROHIBITED:Ā Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions.Ā Olive SeedĀ and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.
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GOVERNING LAW:Ā In the event of litigation both parties agree that the Law of the State of business registration ofĀ Olive SeedĀ shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.
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MISCELLANEOUS:Ā The Terms and Conditions constitute the entire agreement between you andĀ Olive SeedĀ with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you andĀ Olive SeedĀ with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized byĀ Olive Seed. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.